FAQs
You can pick up your order from customs in Anguilla Antigua Bahamas Barbados Belize Bermuda BVI Totola Costa Rica Curacao Dominica Doninica Republic El Salvador England Grenada Carriacou Petite Martinique Guatemala Guyana Haiti Honduras Jamaica Mexico Nicaragua Panama Peru Puerto Rico St. Kitts St. Lucia St. Martins St. Vincent Bequia Canouan Mayreau Union Island Trinidad Tobago .
Shipping Fees,
| Shipping Areas | Min. Order | Handling/Shipping | Shipping Areas | Min. Order | Handling/Shipping |
| Anguilla | $225 | $149 | Haiti | $225 | $149 |
| Antigua | $225 | $149 | Honduras | $225 | $149 |
| Bahamas | $225 | $149 | Jamaica | $225 | $149 |
| Barbados | $225 | $149 | Mexico | $225 | $149 |
| Belize | $225 | $149 | Nicaragua | $225 | $149 |
| Bermuda | $225 | $149 | Panama | $225 | $149 |
| BVI Totola | $225 | $149 | Peru | $225 | $149 |
| Costa Rica | $225 | $149 | Pueto Rico | $225 | $149 |
| Curacao | $225 | $149 | St. Kitts | $225 | $149 |
| Dominica | $225 | $149 | St. Martins | $225 | $149 |
| Dominica Republic | $225 | $149 | St. Lucia | $225 | $149 |
| El Salvador | $225 | $149 | St. Vincent | $225 | $149 |
| England | $225 | $149 | Bequia | $225 | $149 |
| Grenada | $225 | $149 | Canouan | $225 | $149 |
| Carriacou | $225 | $149 | Mayreau | $225 | $149 |
| Petite Martinique | $225 | $149 | Union Islans | $225 | $149 |
| Guatamala | $225 | $149 | Trinidad | $225 | $149 |
| Guyana | $225 | $149 | Tobago | $225 | $149 |
What methods of payment do you accept?
- Checks
- ATM cards/Check Cards
- Credit Cards (American Express, MasterCard, VISA and Discover)
Grocery Orders
Can I make changes to my order?
Once you have placed your order, if you need to make changes, please call 347.245.3661 between 9:00 and 5 weekdays or call to place an order.
Can I save items in my shopping cart for purchase at a later date?
No, not at this time.
In order to add items to my saved shopping cart, do I need to sign in?
No.
If you need to cancel your order, please try to allow at least 24 hours notice. To cancel, please call 347.245.3661 between 9:00 and 5.00pm.
Is it possible to substitute items?
Yes you may. Just call us at 347.245.3661.
Yes, Please call us and we may even develop a special package for you.
How far in advance do I need to place my order?
Most orders require 1-day advance notice but certain items you may need that is not part of the pacage may require more.
Can I place an order with less than the required 24 hours notice?
Yes
Do you provide condiments, plates, cutlery, napkins or serving utensils?
Yes
If there is a problem with my order, who do I contact?
Please call the store that the order was placed at and speak with the person in charge of the store.